Elevated Massage & Rossiter Studio

(208) 720-1249 call or text

©2016 by Sara Church-Cowarts' Therapeutic Massage. Proudly created with Wix.com

Policies:

I appreciate that you choose to come to me for your massage & bodywork sessions. Trusting me with your health is of utmost importance to me. In order for me to do that, your appointment time that you scheduled is time set aside for only you. Below you'll find some policies in order to provide you an optimum session.


Early/Late Arrivals

Please arrive at least five minutes ahead of your scheduled appointment. This allows time to fill out the board of health’s required health history form. It also allows me time to ask specific questions about any health issues, or your specific body needs for that day. Giving yourself a little bit of extra time also allows your body and mind to start to transition from an active busy mode, into a more relaxing receiving mode, thereby enhancing your massage experience. Your time is important, and I want you to receive the full amount of time.

Arriving early does not guarantee we will be able to start the session early. Arriving late does not guarantee we will be able to make up the lost time.


I understand that issues occur. It helps me a great deal if you call and let me know if you are running late. I will do my best to accommodate you.

We generally can work within a 5 minute delay, however, if time runs 10-15 minutes or more, we will likely have to shorten your session by that amount of time. Full price will be charged for the actual scheduled time. In return, I will make sure I am on time, and if for some reason I am not, I will give you the time back or adjust the price of the session.

24 Hour Rescheduling Policy

I ask that you respectfully give a 24 hour notice to reschedule/change your appointment. 1(208) 720-1249

Unfortunately, I must charge you the full price for appointments canceled or missed within 24 hours. Cancelling of an appointment in less than 24 hours or failure to attend a scheduled appointment with the intent on redeeming a gift certificate will result in the forfeiting of that certificate.  People who have cancelled at the last minute or have failed to show up for a scheduled appointment will be asked to guarantee future appointments with a credit card. Refusal to provide me with the credit card information will result in termination of our relationship. 


I do understand emergencies and illnesses do occur. If you have a fever, have been in the hospital, have been vomiting or diarrhea within 24 hours of your scheduled appointment, or it begins a couple of hours prior to your scheduled session, or your children are ill and need you at home, please cancel. Equally, if there is an snow/ice storm, please do not drive or walk on the ice if you do not have to. Feel free to call and reschedule your appointment. There will be no charge for these types of cancellations.

Tips on making changes within the 24 hour mark:

  • Consider, and if possible, change your other appointment first.

  • If not, try to find someone else who could take your appointment for you.


Directions

If it is your first time coming to my office, please allow a little extra time to find me!

Looking at the building from the parking area, my suite (A200) is in the Left side of the building on the 2nd floor. 

Come on in, have a seat, and take a deep breath! I look forward to serving you!

 

CODE OF ETHICS

ABMP Code of Ethics

As a member of Associated Bodywork & Massage Professionals (ABMP), I pledge my commitment to the highest principles of the massage and bodywork profession as outlined here:

1. Commitment to High-Quality Care

I will serve the best interests of my clients at all times and provide the highest quality of bodywork and service possible. I recognize that the obligation for building and maintaining an effective, healthy, and safe therapeutic relationship with my clients is my responsibility.

2. Commitment to Do No Harm

I will conduct a thorough health history intake process for each client and evaluate the health history to rule out contraindications or determine appropriate session adaptations. If I see signs of, or suspect, an undiagnosed condition that massage may be inappropriate for, I will refer that client to a physician or other qualified health-care professional and delay the massage session until approval from the physician has been granted. I understand the importance of ethical touch and therapeutic intent and will conduct sessions with the sole objective of benefitting the client.

3. Commitment to Honest Representation of Qualifications

I will not work outside the commonly accepted scope of practice for massage therapists and bodywork professionals. I will adhere to my state's scope of practice guidelines (when applicable). I will only provide treatments and techniques for which I am fully trained and hold credible credentials. I will carefully evaluate the needs of each client and refer the client to another provider if the client requires work beyond my capabilities, or beyond the capacity of massage and bodywork. I will not use the trademarks and symbols associated with a particular system or group without authentic affiliation. I will acknowledge the limitations of massage and bodywork by refraining from exaggerating the benefits of massage therapy and related services throughout my marketing.

4. Commitment to Uphold the Inherent Worth of All Individuals

I will demonstrate compassion, respect, and tolerance for others. I will seek to decrease discrimination, misunderstandings, and prejudice. I understand there are situations when it is appropriate to decline service to a client because it is in the best interests of a client's health, or for my personal safety, but I will not refuse service to any client based on disability, ethnicity, gender, marital status, physical build, or sexual orientation; religious, national, or political affiliation; social or economic status.

5. Commitment to Respect Client Dignity and Basic Rights

I will demonstrate my respect for the dignity and rights of all individuals by providing a clean, comfortable, and safe environment for sessions, using appropriate and skilled draping procedures, giving clients recourse in the event of dissatisfaction with treatment, and upholding the integrity of the therapeutic relationship.

6. Commitment to Informed Consent

I will recognize a client's right to determine what happens to his or her body. I understand that a client may suffer emotional and physical harm if a therapist fails to listen to the client and imposes his or her own beliefs on a situation. I will fully inform my clients of choices relating to their care, and disclose policies and limitations that may affect their care. I will not provide massage without obtaining a client's informed consent (or that of the guardian or advocate for the client) to the session plan.

7. Commitment to Confidentiality

I will keep client communication and information confidential and will not share client information without the client's written consent, within the limits of the law. I will ensure every effort is made to respect a client's right to privacy and provide an environment where personal health-related details cannot be overheard or seen by others.

8. Commitment to Personal and Professional Boundaries

I will refrain from and prevent behaviors that may be considered sexual in my massage practice and uphold the highest professional standards in order to desexualize massage. I will not date a client, engage in sexual intercourse with a client, or allow any level of sexual impropriety (behavior or language) from clients or myself. I understand that sexual impropriety may lead to sexual harassment charges, the loss of my massage credentials, lawsuits for personal damages, criminal charges, fines, attorney's fees, court costs, and jail time.

9. Commitment to Honesty in Business

I will know and follow good business practices with regard to record keeping, regulation compliance, and tax law. I will set fair fees and practice honesty throughout my marketing materials. I will not accept gifts, compensation, or other benefits intended to influence a decision related to a client. If I use the Associated Bodywork & Massage Professionals logo, I promise to do so appropriately to establish my credibility and market my practice.

10. Commitment to Professionalism

I will maintain clear and honest communication with clients and colleagues. I will not use recreational drugs or alcohol before or during massage sessions. I will project a professional image with respect to my behavior and personal appearance in keeping with the highest standards of the massage profession. I will not actively seek to take someone else's clients, disrespect a client or colleague, or willingly malign another therapist or other allied professional. I will actively strive to positively promote the massage and bodywork profession by committing to self-development and continually building my professional skills.